Terms and Conditions

Security and Privacy

Security

The security of your personal information and credit card details is a high priority. You can shop on-line at HealthStation.co.nz with the confidence that this is a secure site.

Payment

You can pay using your Visa or MasterCard without sharing your financial information. Our Credit Card Payment Processor is PayPal. You will be taken to a secure page hosted by Paypal for payment. We never receive or have access to your credit card information.

Privacy

All information provided by customers is used solely for the purchase of products. Credit card details are NOT stored in any way at HealthStation.co.nz. HealthStation Products Ltd is committed to consumer privacy and confidentiality, and will not distribute customers' information (such as e-mail addresses) to a third party under any circumstances (unless we are legally bound by statute to do so). If you believe you have received 'spam' e-mail or unsolicited material from HealthStation.co.nz, please forward the e-mail as an attachment to admin@HealthStation.co.nz.

Privacy: Cookies

Like most online shopping systems, we use a browser feature called a 'cookie'. Cookies are small files which are placed on your computer's hard drive which are used to store small amounts of information during your time at HealthStation.co.nz. Cookies are not used to access or collect any information on your computer: they are used to enhance and facilitate your online shopping experience and expire when you leave our website.

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Delivery and Returns

Delivery: Timetable

All orders are dispatched using tracked courier bags via New Zealand Post. All parcels will be delivered to the address provided when ordering.

Parcels will be dispatched the business day after the order is received, if goods are in stock. However, when a dispatch is likely to be late due to a shortage of stock, or any other reason, we will be in communication with you immediately after your order is received.

Most orders are expected to arrive within two to five working days. Should your package not arrive within two weeks of your order being placed, please e-mail enquiries@healthstation.co.nz and we will be in contact with you.

Delivery: Charges

Postage charge is NZD5.00, irrespective of order size.

Returns

Any faulty or damaged stock will be replaced at no charge or refunded. Please contact us immediately if your goods are faulty or damaged in any way. Should the customer choose to ask for a refund on undamaged stock, please do not open the package, and inform us within 7 days to receive a refund.

Unless otherwise agreed, return postage remains the responsiblity of the customer. Postage for replacement products is free.

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Disclaimer

The information and content displayed on HealthStation.co.nz carries no warranty whatsoever, and is not intended for the purposes of treatment, diagnosis, or prevention of disease(s). Although we make every possible effort to provide the most accurate information, no warranty or guarantees can be made on the accuracy or completeness of the information.

Product information on this site is for informational purposes only, and is not intended to be a substitute for professional medical advice. Please consult your doctor, medical practitioner, pharmacist, or other qualified healthcare provider regarding any questions you may have before following any of the information displayed on HealthStation.co.nz.

HealthStation Products Ltd aims to supply the the most recent and accurate information and pricing of products within the site. We are not liable for any price changes or any other change or increase in product prices, nor are we liable for changes in packaging, description, label, or illustration of any product depicted within HealthStation.co.nz. Prices are subject to change without notice. HealthStation Products Ltd. does not accept liability for any items which may be unavailable through being out of stock or discontinued.

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